Effective Date: 08/07/2026

At Hills Property Care (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your information when you visit our website or use our services.

Information We Collect

We may collect personal information including:

• Your name
• Phone number
• Email address
• Property address
• Information you provide through our contact forms
• Any other information you choose to share with us

We may also collect non-personal information such as:

• IP address
• Browser type
• Device information
• Website usage statistics
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotes and services
• Communicate about your project
• Schedule appointments
• Improve our website and customer experience
• Send important service updates
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences and analyse website traffic. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

• Website hosting providers
• Email service providers
• Google Analytics
• Google Ads
• Meta (Facebook & Instagram) advertising services
• Customer relationship management (CRM) software

These providers may collect or process information only as necessary to deliver their services.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. While no online system can guarantee complete security, we implement appropriate safeguards to protect your data.

Marketing Communications

If you contact us, we may occasionally send you information relating to our services. You can opt out of marketing communications at any time by contacting us directly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.

Access to Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Hills Property Care

Phone: 0475 755 421

Email: info@hillspropertycare.com.au